Automation & Efficiency
You can't answer every inquiry the moment it comes in—but you can make a great first impression anyway. Automated responses acknowledge new connections instantly, buying you time while showing homeowners you're responsive and professional.
New lead received
Kitchen remodel request
10:32 AM
Auto-reply sent
"Thanks for reaching out! I'll respond within 2 hours..."
10:32 AM (instant)
Personal follow-up
You responded
11:15 AM
Harvard Business Review research found that companies responding to inquiries within one hour are 7x more likely to have a meaningful conversation with decision-makers than those who wait even 60 minutes longer.
Create personalized auto-reply templates that sound like you, not a robot. Include your business name, mention your expertise, and set expectations for when you'll follow up. Homeowners get an immediate response that feels genuine and professional.
Create your template →Template Name
Message
Hi {client_name}!
Thanks for reaching out to {business_name}. I'll get back to you within 2 hours.
- {your_name}
Available Variables
When you're on a roof or under a sink, you can't answer your phone. Automated responses tell homeowners you received their request and will follow up soon—keeping them engaged until you have a moment to connect personally.
Set up auto-replies →New lead received
Kitchen remodel request
10:32 AM
Auto-reply sent
"Thanks for reaching out! I'll respond within 2 hours..."
10:32 AM (instant)
Personal follow-up
You responded
11:15 AM
Create separate auto-reply templates for different job types. Your response to an emergency plumbing request can be more urgent than your response to a kitchen remodel inquiry. Match your automation to the situation.
Start automating →Standard Reply
General auto-response
Emergency Jobs
Urgent request response
After Hours
Outside business hours
Perfect! See you Thursday
Can you send the quote?
Thanks for the info
Sarah M.
Online
Hi! I need help with a leaky kitchen faucet. Are you available this week?
2:34 PMHi Sarah! Yes, I can come by Thursday at 2pm. Does that work?
Perfect! See you Thursday!
2:36 PMFollow up personally after auto-replies
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Let auto-replies direct to your booking calendar
Minimum Budget
Customize when automation kicks in
Yes, write your own messages using our template editor. Include your business name, services, typical response time, or any information that helps set expectations.
Auto-replies are sent immediately when you receive a new connection. This ensures homeowners know their request was received, even when you can't respond personally right away.
Yes, create separate templates for different job types or urgency levels. Emergency service inquiries can get a different response than renovation requests.
No, auto-replies are a first touch that buys you time. Personal follow-up is still essential—automation just helps you make a good first impression while you're busy.
Absolutely. Enable or disable auto-replies anytime from your settings. Some contractors prefer to respond personally to everything; the choice is yours.
